INNOVATION in a wireless world

jUCC: jtendo Unified Communications & Cooperation

jUCC: jtendo Unified Communications & Cooperation

jUCC is a Virtual PBX designed to handle corporate and SME/SOHO customers with unique set of features.
Covers special call handling, calendars, announcements, web-based attendant, conference calling, SIP trunking and many more!

jUCC: jtendo Unified Communications & Cooperation

What jUCC can do?

  • Over 100 features/options supporting countless possible compositions of a modern VPBX
  • Flexible and efficient open APIs based on OMA OneAPI, enables integration with back office systems, call control applications and CRM/sales systems
  • Integration with IMS core (including VoLTE) using standard ISC and Mr interfaces as well as additional integration with CS core allowing CS subscribers status porting to the IMS domain
  • Flexible licensing model allows a wide composition of offers for the operator's customers
  • Modern GUI interface with extensive support for many levels of user management and provisioning. Individual authorization profiles for all user accounts
  • Cost effective solution to support our Customers to win on a competitive market
jUCC: features

 jtendo Unified Communications & Cooperation can be highly customized

Convergent Fix/Mobile

Handles IMS-based fixed terminals, IMS-based mobile terminals, non-IMS GSM terminals (fake IMS registration)

Service Management

Includes interfaces for Service Management on multiple levels e.g. service administrators, providers and service users

Call Manager

Includes Call Manager GUI for real-time call management

Call Centre

Includes Call Center functionality as well as agent and supervisor GUIs

Receptionist Console

The Solution includes attendant console for real-time management of incoming calls

On-line charging

VPBX is integrated with Pre-Paid Suite for on-line charging

Conferencing and recording

VPBX includes conferencing functionality as well as conference call recording

Additional components

SIP Trunks / Device Management VPN Interaction engine Stats & Reporting (ELK Stack)

What is so special about jUCC?

jtendo provides a full set of features which enables to perform different actions for the subscriber.

Service management

Service management and configuration with multiple access levels. Each of them can be customized with permission settings.

User structure

Moreover, the users structure allows assigning management / reporting / configuration permissions down to the company structure. At the same time, you can retain the full scope of supervision and authorizations for the users located above.

Access management

Our cherry on “the cake”: Multiple levels of access and user permissions. This allows you to map both the organizational structure of the operator (System Admin, Service Provider) and the end customer himself (Group / Department Administrator, User).

jUCC: jtendo Unified Communications & Cooperation
jUCC: functionalities

jUCC can be extended with any kind of operator’s idea, but some “out of the box” functionalities are highlighted below.

Group Services

  • Auto Attendant (IVR)
  • Hunting Group
  • Push To Talk
  • User State Monitor
  • Short Numbers
  • FaxToMail | MailToFax
  • Device Management (Remote Management TR-069)
  • Call Center
  • Call Pickup
  • Call Pickup Direct (with optional Barge-In)
  • Instant Group Call
  • Sip Trunk

User Services

  • Receptionist
  • Call Manager
  • Custom Ringback (RBT)
  • Remote Office
  • Music On Hold
  • Call Pickup
  • Selective Call Acceptance
  • Selective Call Rejection
  • Speed Dial
  • Call Pickup Direct (with optional Barge-In)
jUCC: architecture
jtendo solutions & services
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